Shipping Policy

Last Update - 09.09.2023

Zepp Clarity Shipping Policy

At Zepp Clarity, we prioritize delivering an exceptional customer experience, and our shipping policy reflects our commitment to prompt order processing and transparent communication. To ensure a smooth shopping journey for our customers, please take note of the following information:

Order Processing and Shipment Timeline

Processing Time:

  • Orders placed on weekdays (Monday through Friday, excluding holidays) undergo processing and are typically shipped within 2-3 business days.
  • Orders placed on weekends or during holidays will commence processing on the following business day.

Email Notification:

  • All Zepp Clarity customers will promptly receive an email with tracking information once their order has been shipped.
  • Please be aware that factors such as payment validation, the chosen delivery address, and item availability in our warehouse can influence the processing and shipment timeframe.

Seasonal Adjustments:

  • Orders placed on weekdays (Monday through Friday, excluding holidays) undergo processing and are typically shipped within 2-3 business days.
  • Orders placed on weekends or during holidays will commence processing on the following business day.

Shipping Methods and Delivery Times

Shipping Providers:

  • Zepp Clarity products, including hearing aid systems and accessories, are shipped standard at no additional cost.
  • We utilize reliable carriers such as USPS or FedEx to ensure secure and efficient delivery.

Delivery Timeframe:

  • Our standard delivery timeframe aims to have orders delivered within 3-4 business days.

Order Tracking and Transparency

Shipping Confirmation:

  • Customers will receive a comprehensive shipping confirmation via email, including the tracking number for their order, once the shipment process is initiated.